Last update: 07/08/2009
Purchasing card frequently asked questions
Where can I read more about the travel charge card program?
Contract 04298, Travel Charge Card
What is the difference between the cards?
The ghost card, where no actual card is issued, only the account number is given to the agency. The agency is responsible for charges against their cards. The personal travel charge card is issued to individuals approved by their particular agency. When the traveler uses the personal travel charge card, they are responsible for all charges and must apply for travel reimbursement through their agency.
What is PaymentNet?
Payment is the online reconciliation software provided by J.P. Morgan Chase.
How much does the PaymentNet software cost?
Participants in contract 04298 receive PaymentNet software for no charge. There is no cost to attend on-site trainings organized by General Administration. An toll free phone number is provided for current card holders to ask questions about PaymentNet, card balances, etc. See PaymentNet training for details.
I read the current contract information and I still have questions about the incentive program, is there another resource to help me understand this better?
The contract administrator would be happy to work with you one on one to discuss any aspect of the contract, including the incentive program.
What if I use another payment method to purchase airline tickets?
The state has agreed to restrict airfare charges to one payment method and account. Airlines monitor program compliance and will back charge the full retail fare to the individual or travel agency who does not use the state approved charge card when booking flights on the state contracted routes.
How about the personal travel charge card, what can I use it for?
This card is a multipurpose application card, the user can pay for airfare, lodging, car rental, restaurant, commuter rail fare, parking fees, bus fares, travel ferries, and other travel related expenses.
Can the purchase card (PCard) be used for travel related expenses?
The P-Card can be used for travel related expenses, but because the P-Card has corporate liability and is not assigned to a particular individual it is not generally used by travelers. Most merchants will require a personalized charge card that is signed. For travel related expenses, travelers should use the Travel Charge Card program. Check with your organization's travel coordinator for help with your organization's travel policy.
How do I get a personal travel charge card?
Contact your agency’s division travel coordinator for approval. The employee signs a cardholder agreement with the travel charge card contractor that specifies that the card is to be used for official travel expenses. The application form is available at the back of the state travel contract.
I’ve got an idea for a Frequently Asked Question, who should I contact with this information?
Call or e-mail the contract administrator for the Charge Card Contract.
Back to State charge card program
