Last update: 04/15/2008

US Bank Visa™ card training

US Bank will be providing several proven forms of training for Access Online, which is the web tool used to manage your card program(s). This training is geared towards the Program Administrator, IT, Accounting, and Management. Cardholders should receive their training internally and using the web-based training.  USBank hosts the training website with dates, times, and registration information.

Microsoft LiveMeeting: Access Online training provided to you at your desk. Instructor led course with the ability to watch online, listen and ask questions via a toll-free phone number. Please note that training should be completed respective to your program’s scheduled implementation. It is important that availability be made for programs currently in the implementation process. It is important to have taken the web-based training classes prior to this class. The following classes will be offered:

  • WA ST Access Online Program Administrator 101 (this class will only be available to WA ST WSCA programs)
  • Data Extract and Upload Options (only available to WA ST WSCA programs)
  • Account Code Validation*
  • Account Set Up & Maintenance*
  • Cost Allocation*
  • Transaction Management*
  • Reporting*
  • Order Management*

*These classes are open to all US Bank Corporate Payment System clients

WBT – Web Based Training: Self-paced Access Online training anytime, any day. Our web based training is very comprehensive and includes user guides, sample statements, simulations and an optional certification process that includes quizzes to ensure your agency participants are trained. You may take this training as often as you need to and it is customized and available to Program Administrators, Approvers, and Cardholders. The WBT also houses all the PDF documents and manuals for Access Online functionality, including Quick Reference Guides.

Lab Training: Once a quarter US Bank trainers will visit a WA location, to be determined by WA ST GA, which will change geographically to accommodate the majority of programs. The structure of these sessions will start with a PA 101 concept and will then develop and allow for more complex functionality training towards the end.

Program Management Approach: In addition to the above listed training tools, US Bank also provides a PMA web-site geared towards providing programs with examples and tools to ensure best practice standards are being implemented. This site has everything from sample Pcard Policies for organizations to sample communication letters to cardholders. See your Implementation Manager for access to this web site.