Notes for agency coordinators

This publication is intended to provide useful information to agency coordinators for the Facilities Division, Buildings & Grounds program. Address questions to the B&G Customer Service Center, 725-0000.

Last updated:  02/27/2012

Dispatchers require more information

The GA Customer Service Center receives more calls about heating and cooling issues in campus buildings than any other subject. To respond quickly, our HVAC personnel need to know the variable air volume (VAV) number. You can find the VAV number on room thermostats or on ceiling vents. Please look for these numbers and provide them to Customer Service dispatchers when calling to report a heating or cooling problem.

Staffing changes bring new voices to Buildings & Grounds dispatch

If you frequently call GA’s Customer Service dispatch center, you probably have spoken with George “Les” Lester at some point. But Les, as he likes to be called, has moved. He now works in the information kiosk located in the General Administration Building lobby. In his new position, Les finds answers to all types of questions about GA business and campus activities. Les can be reached at the kiosk by calling 902-0990.

Trudy Donner, who has been working in the GA Parking Office, has now joined the dispatch center team. She is well versed on the Capitol Campus and eager to help you.

Gerald Gadberry recently joined GA’s Buildings & Grounds Program as the deputy assistant director. He comes to the agency from Eastern Washington University, where he worked for the past nine years as a construction project manager, overseeing and directing hundreds of design, construction and maintenance professionals. Gadberry can be reached at 902-0950 or by emailing him at Gerald.gadberry@ga.wa.gov

Coordinate outside plans with your Building Manager

If you are planning your agency picnic or any other outside gathering, you will want to coordinate the date and location with your building manager. Your building manager can help many ways, including:

  • They can tell you if any fertilizers or pesticides have been recently applied to the area. If the area you want to use is scheduled for an application, they may be able to get it delayed until after the event.
  • They can make sure the area is mowed prior to the event.
  • They will be aware of conflicting events and help you schedule around them.

Recent staff and budget reductions at GA have made it necessary for our grounds staff to adjust their level of service. For example, we must charge you now on a reimbursable basis for moving picnic tables.

Bike Cage Program moves to Parking Office

The 2009 Legislature moved the state agency Commute Trip Reduction (CTR) Program from GA to the state Department of Transportation. The Bike Cage Program, which was managed by the state agency CTR Program, is being managed now by the GA Parking Office. The Web site for requesting access to the bike cages is still www.ga.wa.gov/ctr/bike.htm. Call 725-0000 to report any problems with the Bike Cages.